As you may be aware, a lot of small businesses around the UK have been forced to closed during this awful time. So far, we have been lucky enough to be able to remain open but of course we have adapted how we operate to keep ourselves safe.
We usually go to the post office around 4 times per week, however we are now aiming to do one per week to minimise the risk of contracting the Coronavirus.
This may mean that your item may be 'marked as shipped' 2 or 3 days before it's actually been shipped. This is because our website doesn't have the facility to mark outstanding orders as complete, so if we don't mark it as shipped we have no way of telling what we have and haven't done. So if you receive a notification then please know your order is complete but it won't be leaving us until our postal date.
Depending on what day you order, our turnaround is approx 1-2 weeks (plus 2 days for postage) of course, it could be quicker than this but please be patient with us during these times.
We appreciate people still purchasing and supporting us during this time! So a massive THANK YOU!