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SHIPPING COSTS:
UK SHIPPING
ALL ORDERS - £2.00-£3.50
WORLDWIDE SHIPPING
PRINTS - £5.50
LARGER PRINTS - £8.00
All of our prints are made and shipped from the UK. Orders are processed within up to 7 working days. Once your order has been processed you will receive an email to confirm that it has dispatched.
Please note: We cannot be held responsible for misspelt or an error is your address. Please ensure your address is correct before ordering.
DELIVERY
Each order is individually packed and sealed and sent out in a board backed envelope via Royal Mail and sent 2nd class as standard which typically arrives 3-5 days after dispatch however there is the option to upgrade to 1st class (delivered within 1-2 business days) at checkout.
COLLECTION
You are welcome to collect your order, free of charge from our address in Lowestoft, Suffolk. There is an option for this at the checkout. Once your order is ready for collection you will receive an email, so please ensure you check your emails and junk too! All orders must be collected within 3 months. After this time orders will be discarded and no refunds will be given.
INTERNATIONAL ORDERS
We offer worldwide shipping. Please allow up to ten days for your order to arrive once you have received our dispatched confirmation.
MISSING OR FAUTLY ORDERS
Due to the mass of parcels that go through Royal Mail unfortunately from time to time thing's may get lost or slightly damaged whilst they are making their way to you. If you don't receive your item within 10 business days of receiving your dispatch email or your order arrives damaged then please contact us and we will be happy to resolve any problems you may have.
RETURNS POLICY
As our products are made to order we do not accept returns or exchanges unless your item is faulty. In which case your order will be replaced with the same products. Please ensure all details for your print preferences and address are accurate before placing your order. We cannot be held responsible for errors you have made such as spelling errors.
Copyright © 2018 With Love Teddy - All Rights Reserved.
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